Computer System Strategies & Solutions
September 5, 2010, 6:05 am
 
 


ACCUCOM - IT Solutions Enterprise Support

Insuring a stabile computing environment starts with the users perception and experience at the desktop. Our clients enjoy a consistent environment due to desktop standardization , from operating system to applications we are adamant about the need for this practice to provide reliable results on a daily basis. This practice of standardization minimizes support calls and allows the user to perform the tasks they were hired to accomplish. In many cases we have been required by some clients to prevent end user intervention with the workstation (referred to as locked down) which can further reduce the requirement for support, as software and services can only be added by the administrator.

At the enterprise level it has been possible to create a mirror image of a workstation and profile and then reproduce this image on many workstations cutting installation and configuration consulting to a fraction of conventional installations. This allows for more efficient deployment of software "roll-outs" and also provides a means for re-building a computer should the software or services become corrupt.

While Accucom can provide several methods for minimizing support time , there is still a very real need for support on demand. Our 13 plus years in business and our team of 25 qualified employees allow us to reply to any situation at any time. With several employees manning a support desk at our offices we are able to either remotely support clients , using remote client software or visit their offices to further troubleshoot and solve the users ' computing issues. In our site visits our consultants often identify client needs and are able to prescribe further training or software to accomplish a certain task. Our staff is constantly enrolled in an incentive based program to augment their skills and update their certifications which provides them with the knowledge to advise clients on their IT decisions.

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